★ ★ SHIPPING ★ ★
- All orders will ship within 2 business day after confirm payment.
- Standard Delivery 3-5 business day.
- Shipping is made through DHL.
- The buyer is responsible for submitting address, therefore we are not responsible for orders delivered to a wrong address provided.
- Items are shipped directly from our warehouse.
- Buyer is responsible for all applicable local and state laws/taxes regarding purchase.
★ ★ CANCELLATIONS★ ★
- We gladly accept cancellations
- Request a cancellation within: 24 hours of purchase
★ ★ RETURNS ★ ★
We offer a 14 day return policy for our products. Only if it is factory defective. You will required to cover shipping on the return of defective items.
If by any chance you are unhappy with your order please contact us and we will do our best to resolve the issue.
★ ★Characteristics of Real Solid Wood Products★ ★
Wood has it own natural charm, each handcrafted piece is unique due to the following: wood grains, holes, knots, marks, nicks, scuffs, scratches, etc. This is the inherent character of wood and is not considered a defect(s). It is expected that there will be variations in the color and grain. These variations are a part of the nature of wood and should not be a cause for concern.
Sun (Ultraviolet) Light:
Ultraviolet light from the sun and fluorescent fixtures can cause chemical changes in the wood and/or finish. Avoid placing furniture in an area where sun will shine directly on it.
Temperature and Humidity Control:
Wood is a natural fiber. Wood adjusts at different times of the year to the moisture content in the air. Solid wood furniture responds to the changes in temperature and humidity by expanding and contracting.